Accessibility Statement

Last updated: July 2026

Our commitment

Olive & James ("we," "us," or "our") is committed to making this website usable by people with disabilities. This site is built to meet WCAG 2.2 Level AA.

What we do

• Semantic structure, landmarks, and logical heading order
• Keyboard-operable navigation and controls with visible focus
• Form labels and clear error messaging where forms are present
• Meaningful image alternatives and appropriate decorative treatment
• Color contrast that targets WCAG AA
• Respect for prefers-reduced-motion for non-essential animation

Limitations

Some third-party embeds (maps, chat, booking, video players) and client-supplied media may not fully meet WCAG 2.2 AA. We document known exceptions when they cannot be removed and pursue fixes or alternatives when practical.

Feedback

If you encounter an accessibility barrier on this website, contact us through the website or using the phone or email listed on this site. Please include the page URL and a short description of the issue. We will work to acknowledge and remediate barriers in a reasonable timeframe.